Visited Zenzibu friday evening following their lounge's sixth anniversary sensational offers which coincidently (and unluckily) clashed with my birthday. Have visited this place a few times before but the experience this time , in a statement, could not get any worse!
We were three (2 guys and a girl). To begin with, the service was completely haphazard and extremely time taking. I literally had to locate the guy repeatedly who took our orders and begged him to deliver them to our table. But that is still ok, We were managing to enjoy the evening/night sipping beer and eating not so delicious starters that for the first time in my life were being served in whisky glasses! Unbelievable, isn't it? And we did not know the worst was yet to come. It was good music and space to dance that kept our hopes to enjoy the night alive.
Suddenly at around 11pm when I was enjoying, grooving on songs with my buddies, I was mishandled and pushed by a man (probably the owner) along with a couple of bouncers. While I tried to enquire what was wrong and sort out the matter, I found myself being forced out of the lounge by even more bouncers! No discussion, no reasoning whatsoever. Terribly rude and extremely dumb staff! My colleague followed me downstairs and tried to enquire the reason for the incident and no response provided. Helpless, he went up, paid the bill as I was not even allowed to go upstairs when I requested the bouncer that I need to go up and get my female friend downstairs as she was left alone.
The day definitely was spoilt but it was not over yet. When I checked the bill, i was literally shocked as it was heavily manipulated and I am sure we three cannot drink 18 shots of vodka, 4 shots of tequila, 8 pitchers of beer and eat so much of food enlisted in it. But I knew there was no point in going up and discussing, the staff was not just unruly but also unethical. I wish I could sue them for this.
I definitely do not recommend this place to anyone. And I hope someday I get it all sorted with the lounge!
Wish there was an option for negative rating.