I generally call the restaurant and order directly but this time around I decided to try out foodpanda. Big mistake!
I placed an order at 7.36 pm today using the foodpanda app. I paid with my credit card. The app said delivery details would be sent to me via sms. Nothing!
At 8.30pm I call the contact centre and speak with Sandeep. Took me 3 mins to get him on the phone and 2 minutes of hold for him to come back and say your order is placed and the money is debited from the card (Tell me something I don't know). He says I'll get an sms in 2 minutes with delivery information. I get it at 8:41pm saying the food will be delivered in 45 minutes!
I now have to wait for 45 more minutes. This is bloody ridiculous.
What a waste of time and effort! I'm never ordering from food panda ever again!
Pronto is by far one of the best pizza joints! They have managed to maintain their quality and service right from the time they started. They are quick with home deliveries and have really tasty pizzas for vegetarians as well as non-vegetarians. Be it the pizzas, the pastas or the desserts.. all are a must try.. If you are a health freak, the salads are great as well.