I've been here 3 times since it became EATC. Ordered and parceled/taken away once but not anymore.
1. I was not shocked by the Rs. 250 per head rule because I had read about it online. We go in, order a regular - sized salad (Smoked Chicken and sun-dried tomatoes) which is good, not better than piling 3 types of non-veg salads, with **** loads of noodles, ice lettuce and then drowning it in thousand island sauce (mmmm) but good.
They have something called 'Hot Dishes' 2 veg and 2 non-veg, I got the fish. Hot dishes come with rice and mixed vegetables. The fish was cooked well but didn't taste so good.
Sandwich, my friend ordered a sandwich which was supposed to have basil pesto, instead she got mayo. The chef came out and explained that there's an error with the menu and blah blah blah.
Juice has gotten better, it is no longer 70% water that it was before and is now value for around Rs. 80?
Again, I wasn't shocked our bill was over Rs. 500. I beat the rule. :D
2. Was in the evening, they had tossed out the Rs. 250 rule which ticked a lot of people off, got a chicken hot dish with only the rice (guy was nice enough to give me more rice since i didn't want the veggies) Now I know this dish has tomatoes but I didn't expect it to be tangier than ketchup, I finished off the chicken and rice left the sauce.
My friend ordered a simple veggie sandwich in multi-grain bread which was good. I also ordered a veg burger, they gave me the option of the same multi-grain bread as the sandwiches and I got them to toast my burger too :p but as I was half way through the burger, DISASTER STRUCK! (Always wanted to use that phrase)
I found a 'HAIR' in my patty, it was gross.
I took my plate and showed it to the guy who sits behind the computers acting tough with his mustache and spectacles, I would like to add that I was very polite and spoke in a normal tone. He shows it to his colleagues and they all seem pretty cool with it, look at me like I screwed up something. And then the casual, "Can I get you another burger?" I don't expect much more than a sorry, I don't expect a refund or anything special but I guess, too much to ask.
I took a latte and tea to go (standard post meals for many) , and the server tells the cashier to adjust the amount for the burger giving me a 'there you go, all good?' look. By this time my lady friend came and I explained her what happened, now she doesn't take hair in food lightly. The staff got a firing so did the mustache man (more than the hair, she was pissed by the missing salad bar, pent up anger). I got a couple sorries, they refused to take money for the drinks even after I insisted. Gave me a broken plastic cup, i'm sure it wasn't intentional.
3. This was for breakfast, we reached at 10:58 a.m. (I swear) which is when the breakfast shuts but they served us saying 'last order'. We took a french and english breakfast (i'm not 100% sure of the names but they're 2nd and 3rd on the breakfast menu) One came with choice of eggs - sunny side up, choice of bread - brown bread toast, sausage (1), beans and hot beverage - tea. The other was eggs or pancake or waffle, I chose pancake then there was sausage (1), beans, brown toast, juice & hot beverage - latte. It took them 15 minutes to do everything and we got cold food. Guy was hesitant to give me both maple syrup and honey in those tiny little plastic cups, he also said I could get cereal instead of juice since i'm getting a hot beverage and he was on the good side again, I chose wheat flakes I paid and started eating. They were supposed to send my cereal to the table, after almost completing my meal and reminding them twice, I got my cereal at around 11:45. Everything tasted as it was supposed and I overall enjoyed the food, pancakes were slightly thicker.
Summing it up, this place is not JATC. The service still sucks, different deuche bags. I took the hair incident as a one - off thing but reading the cling foil food makes me unsure about the place. Food is average but this place is best avoided. Do get their pastries and cupcakes though. Hope you have found this review helpful.