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Rated: Average
based on 9 reviews
Sahib Sindh Sultan
Level 2, Forum Mall, Hosur Road, Koramangala, Bangalore
22067878
| Locality | Koramangala |
|---|---|
| Place Type | Restaurant, Bar |
| Food Type | Indian, North Indian |
| Timings | 12:00 PM to 11:30 PM |
| Price |
Expensive
|
- Additional Information
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Credit cards accepted
- Write a Review
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first reviewed by Meenakshi
- User Reviews (9)
Jul 25, 2008
GREAT THEME AND BIRYANI
Went to this great place with a couple of friends. First of all the theme took me by suprise, a British Ruled India platform, the train cabinet was amazing, the details, the sliverware, the outfits of the captain simply fitted.
The food ofcourse was great. The Kababs were very filling. The biryani was no doubt the best i've ever tasted don't know if Samarkand beats this.Very rich and very tasty.
The expensive part was the cost of the mineral water, Rs.75/-.
Service was not very satisfactory.
All in all a very great place for good food.
Apr 18, 2008
Don't go there.
So I was pretty disappointed with Sahib Sindh Sultan yesterday.
1. We arrived at exactly 8:50 pm for our 9pm reservation. Table was not ready. Despite the threat from the restaurant that they won't be able to hold our table for more than 10 minutes beyond the reservation time.
2. We waited till 9:25 to get our table. I asked to see the manager
when we were seated to complain, but he/she didn't turn up.
3. Attitude of the staff was, basically, go elsewhere if you don't
like the situation. So that's what I'll do.
This is not the first time this has happened to us. We patronize them
regularly, and never has our table been ready on arrival except when
we went there early in the evening (around 7:30).
I'll never recommend the place to my friends or colleagues. Nor will I take my guests there anymore.
There are better options in Koramangala. Try Umerkot for same or better quality food. Also try the new Indian place under La Terrazza, opposite G.K. Vale in Koramangala (forgot what it's called).
Jan 15, 2008
Great ambience, above average food
Enough has been said about the decor on these posts. I agree, the interior is spectacular. My experience with the service echoes the thoughts of earlier reviews. We arrived for lunch at 12:45, and the place was maybe 30% full. Even so, the waiter managed to get our order mixed up with another table, and actually served me someone else's chicken kababs, which, a couple of minutes later were whisked away from under my nose. Reminded me of Manuel in Fawlty Towers. Later on, when we were trying to leave, with the restaurant now full, it took quite a while before we could settle the bill and make our exit.
The food was good. Not great, just good. We had a mince meat on bread appetizer and kakori kebabs (I've had better.. these were a little too oily). While the alu gobi and daal were pretty run of the mill, the Railway mutton curry was the only dish that stood out. Again, it fell short of perfect, with slightly underdone potatoes.
I've heard a colleague rave about the Ataa Chicken and the Biriyani, so I do plan to go back.
Nov 19, 2007
Exclusive, not anymore
You book a table for 10 at 8PM. You arrive at 8PM sharp. Your rest of the guests come in by 8:30PM. In the meantime, you have started having soups and starters. While you’re sipping on your soup, the captain comes to check the status of the rest of the guests. You inform him that they’re in traffic and would be here any minute. Then follows another steward, questioning the same. Then comes a manager and checks with you if you’d be able to leave the table by 9PM?
Your guests arrive at 8:30PM and you share that since this place is too much in demand, they better skip the starting courses and move directly to the main course. They’re apologetic that they were held up due to a long queue in the parking lot of the mall.
Then begins the ordeal. Right from the captain to the steward to the waiter, all give you a cold shoulder response.
NOW, I’ve been a regular to Sahib Sindh Sultan from the time it opened in The Forum. But the last two visits have had me changing my opinion about the place. The restaurant has forced me to rethink my priorities, whether its good food that I go there for OR bad service, so much so that a slight delay in arrival of guests can have their entire crew blaming you to the core and rest assured of bad service till the moment you leave that place.
On our way out, we ask for the complaint book to register a feedback and the crew blames it back on us that because you’ve kept the table for long, all this took place.
What the gentleman (not the owner but an employee without brains) didn’t understand or bother to think was that if he’d been able to cycle the table once more, if we’d left the table on time, he’d at most have billed another INR 1000.00. If he’d been polite, I could have left him a TIP of the said amount and all would have been happy. But, on the contrary, he’s lost not just me as a customer, but every single of that family that used to visit us and visited the restaurant.
The exclusivity of the place, that a new person lands in Bangalore and wants to know about this place called "Sahib Sindh Sultan" suggests to me that a brand is marketed well. But the treatment meted out by the restauranteer and his team gives me a feeling that the brand has risen beyond what the people behind the BJN Group can hold. Its not worth it.
I’d like to state here that this behaviour is totally unacceptable from a operator in the "hospitality" industry. The two hotel groups native to the city, the BJN Group as well as the Baljee group, have failed very badly on these counts and am simply surprised that folks are still patronizing them.