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Restaurant in Indiranagar

Rated: Poor

based on 8 reviews

Southindies

840/A, 100 Feet Road, Indiranagar, Bangalore

41636363

Locality Indiranagar
Landmark Near CMH Road
Place Type Restaurant
Food Type South Indian
Timings 11:00 a.m. to 11:00 p.m.
Price
Expensive
Additional Information
Credit cards accepted
Vegetarian only
Tags
south-indian vegetarian
 

place added by Meenakshi

8 Reviews

first reviewed by Meenakshi

Write a Review

Rated: Awful

kaliyer

Jun 05, 2008

Horrible Mockery of south indian cuicine

Pals,
If you plan to visit SouthIndies, Please think twice. I use to be a frequent visitor to southindies and in the recent past the quality of items and service has become really worse.

The money they charge is some what equal to a five star hotel and quality is as bad as the 2 star restaurants.

I took my business guests to south indies and had a very horrible experiece right from begining till end. Though the seats were free inside the restaurant, the staff seated us in the outside area. One of the supervisor suggested that there is a chef special for the dinner.

They were serving hot pineaple juice as 'soup' and strawberry milk shake as 'fruit punch'. The bearer was not interested in serving our group and they were serving wrong items at the wrong time. They were serving one portion of each item for 2 people.

one of my guest ordered Dosa and they served Dosa, they did not provide Sambar. When we requested for the same, the answer was that "Sorry! We donot serve Sambar for dinner". I guess no authentic south indian restaurant serves Dosa without Sambar.

While serving the food they were not providing the side dish when the side dish came we were not served rice.

For 4 people they simply charged over Rs. 2000 plus Tax where actually nothing we enjoyed or rather eat. (all what we enjoyed was Chutney & Pappad"

We waited for 10 minutes outside in drizzle to board our car near the security gate.

I gave the feedback to those people for which I had to call them for atleast 10 times. They say that their director and so called "CEO" are too busy to hear customer's voice

See the mail which I received after 2 weeks followup. No other restaurant will be this courteous to get more money for their stupid service.



From: Rakesh Gurung rakeshgurung@thesouthindies.com
Date: Wed, 4 Jun 2008 11:38:45 +0530
Subject: Apologies from South indies
To: kaliyer@gmail.com

Dear Mr. Ramesh
Thank you very much indeed for taking the time and trouble to share with us your valuable feedback during your recent visit to Southindies Indiranagar.

At the outset, please let me extend my sincere apologies for the obvious inconvenience we must have caused you and your guests on the occasions. It is a matter of grave concern to me that our guests were not been taken care off..

Your comments have been taken up by me personally with the entire team and the learning lessons from this experience were shared with them and effective guidelines communicated to all concerned managers. It is my endeavour to meet and indeed exceed our guest's expectations, and I truly apologise that this was not the case.

Mr Ramesh, I truly hope you will give me an opportunity to redeem ourselves. In this regard, please do let me take care of your reservation. I will personally attend to your visit and extend to you special courtesies to ensure that your time with us is a memorable one

I look forward to welcoming you back to the South indies .

Kind Regards

Rakesh Gurung
Restaurant Manager
840/A ,South Indies Restaurant
100 ft Road , Indiranagar
Bangalore -38
Ph 41636363
Mobile- 9972251036
rakeshgurung@thesouthindies.com


In total, it is a mockery in the name of authentic south indian cuicine. I believe it is waste of time and money. If you have any queries, please write to me.

Thanks & Regards,
Ramesh Sethuraman

Rated: Awful

nixsix

Feb 16, 2008

You decide.

A dosa costs Rs90..Upto you to decide.And for the taste of that dosa.:Ordinary
Ambience too is simply rubbish.

Rated: Good

foodyfoodpecker

Feb 14, 2008

Saved from the "Sagars"

This is like a follow up review some 6 months after my original visit.

Had to celebrate a family occasion with elders who would consent to eating at only vegetarian places and South Indian preferably put me in a quandary. Dakshin is definitely not only vegetarian and out of fear of eating at one of the dreaded "Sagars" we headed off to South Indies.

We had bookings and the table was waiting for us. The seating was smooth and so was the order taking process. The food that came was appreciated by all of us - some more some less. But the elders of the family were thrilled- fine dining with this kind of food was a marriage made in heaven in their opinion.

Some of my cribs of the old review still stand:
1. Tables too close
2. No wine/beer atleast- Imagine celebrating without a dose of the favorite poison ...

All of my other cribs seem to have been attended to. So in my books this place has definitely changed for the better.

Rated: Poor

dileesh

Dec 05, 2007

Not Worth It

hi,

I work for a reputed MNC in Bangalore. Recently I had the fortune(Or Misfortune) to visit "South Indies" a couple of times as part of the Project parties. For starters, I feel the price points are too high for a Veg restaurant. Off late I have found that the quality of food is receding.

Another thing that we noticed is that if you reserve a team Lunch/Dinner for X number of people and in the end a couple of folks miss out, they charge you the expenses for X number of people (and not X-2 as the case may be). Their justification "We turn down people because you reserved the seats. I found this a little ridiculous. In our company we have recomended to the ADMIN's not to have our folks go there anymore.

Best Regards,
Dileesh

Rated: Average

foodyfoodpecker

Oct 01, 2007

Out of Place

After the last week's disaster at The Indian Affair I had to make it up to my wife and there we went gain...
South Indies...Had heard mixed reviews on this place and decided to check it out for myself what this place is all about...
First impressions...Nice place but so are a hundred others with nice decor, ambience etc. The problem I perceive is a designer who has no idea of context...if you are an upmarket restaurant serving South Indian food ....where is the decor...nothing to stand out...The decor and ambience are nice but do not stand out. The only concession is the Mallige hu male (String of jasmine) sported by all the women working there...and kept at the entrance for any enterprising customers to wear. The other staff were dressed in standard suit etc....again the context...
The ordering process was smooth with the stewards sporting blackberry like devices to take orders which wirelessly communicated to the kitchen etc...The starters and soups arrived and very nice without being exceptional.
The same with the main course.
Another thing i noticed was the amount of chaos and confusion that seemed to prevail among the staff...maybe a function of a sunday dinner crowd ...but still unsettling. In truly good restaurants this is one element that is handled very well and the whole process goes unnoticed...the waiting staff has to be there but never noticed is my philosophy for a good restaurant.
The other weakness is that the tables are so close by it is disconcerting to over hear the conversation from the other table...but with us indians being loud and gregarious it would mean 2 tables to a restaurant if you want that kind of peace.
The other weakness is the lack of wine/beer. Apparently they are waiting for a bar licence...
My advice to the team of South Indies if they are listening:
1. Reduce the number of tables...I think a max of 100 covers against the 145 currently.It gives some much needed space.
2. Expand the menu...I am sure the menu is carefully researched etc etc...but a lot of the things on the menu are available in many places at less than half the prices
3. The decor needs to be more authentic and contextual...do not fall into the trap of going by the lowest common denominator...you would be another restaurant without standing out
4. Wines atleast would be a must...would definitely add to the already substantial APC :-)
5. Open in Delhi, Chandigarh...and I feel you would be far more appreciated

And I have to say the food was authentic...and a request

PLEASE STAY AUTHENTIC

I read in a foodie column that there are interesting battles in South Indies team on whether to stay authentic or dilute to please the masses....