| Locality | Church Street |
|---|---|
| Place Type | Bar, Restaurant |
| Food Type | Chinese |
| Timings | 12:00 PM to 3:30 PM, 7:00 PM to 11:00 PM |
| Price |
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first reviewed by Meenakshi
Dec 01, 2008
i visited ur restaurant for the first time around 4 yrs back and i thought that there was no other place which could serve better chinese food.even my 2 small kids who do not enjoy chinese fare actually enjoyed the food thanx to the quality,taste and above all the hospitality of the staff who offered a complementary plain steamed rice when my son simply refused to eat fried rice with all the vegs.but during my next few visits,the quality,taste and the hospitality deteriorated to such an extent that after having the buffet last year(which was again totally cold and tasteless)i do not have the heart to go back there again!its been a year since i dined here and i really wish that i could have the taste of my very first meal
Oct 31, 2008
At the outset, it is a wonderful food and earlier equally good "customer experience" that has driven me to this joint once again.
But only to be met with unexpected and absolutely distasteful experience; which I thought must be shared.
1. Please update your website with a provision to provide online feedback/comments/suggestions
2. Food: is good; but then it is increasingly becoming a hygience factor. What counts most is the consistent positive and exhiliarating customer experience: which I think your joint has owfully missed out
3. Following is a mix of suggestions cum experience
4. We have specifically reserved for a quieter place ; which we were told would be provided during the course of the booking; but of no avail despite specifically asking for it after reaching the joint. Then am not sure what the purpose of being committed upfront while reserving a place for quiter place.
5. We were seated. 2 Foreigner guests and one Indian host. But we get only 2 sets of Drinks Menu and 2 sets of Dinner Menu( completely losing out on the Indian Host)
6. Hope you folks understand who the host is and who the guests are under any given circumstances
7. Now, there is ample "push" to provide the "mineral" water despite the fact that we have been firmly and repeatedly telling the attendant that we "need" just plain cold water.
8. Then comes the absolute non-chalance; despite sufficient attendants are grouped and hanging around. None of them would proactively approach the customer and explain what the menu is, what the choices, what the preferences are, what the delicacies would be: in your own interest.
9. Everytime throughout the course of the dining, we need to reach out to the attendant and ordertaking person to tell what we need: much like any third rate ordinary roadside joint
10. Now, am not sure what this bending over back, "attending" to foreign guests to the complete exclusion of the Indian host who is actually ordering the food and trying to get things organized?????
11. If you think you serve only the foreigners, just have aboard hanging infront of the gate and make the business. It is squarely revolting to experience this pandemic obsequious servile attitude to the foreigners to the much emarassment of the local Host to the extent that even the foreigners are wondering in loud as to why this restaruarant is behaving the way it is behaving!!!!
12. For God's sake wake up.... You are in India and are serving Indian for the sake of your own sheer survival and growth. Hope you would appreciate it.
13. Now, never ever, would any of the attendant or the order taking person would even ask what would be required next or if at all is required except only once for the desserts...
14. Feedback: that so called form for the feedback, you *must* ensure that you get it from the person who is actually paying the check and then get around & get from any of the customers in a group. It would provide you the right story of the experience
What we liked: Food, ofcourse
What we didnt like and we consummately abhor is: disgusting customer experience that we were put thru this journey of culinary experience....coupled with dimlit frontage and dining area
What we suggest: is provided already
What we hope : you would take it in the right perspective by empathizing this obnoxious disposition and attendant to it instead of just chaperoning the customers.
Thanks for understanding
Good Luck
** in the hindisght we were left with the lingering feeling that had we shelled out a few thousand bugs, we would have got better ambience and absolutely much better customer experience.
Mar 06, 2008
This is one of the finest places in Bangalore for Chinese food. Great ambience and some typical chinese music adds to the experience. The soups are wonderful, especially the lemon coriander thick soup and the peppery lemon soup. The sweet and spicy crispy chicken is a delight and so is the sichuan babycorn. The main course stuff is brilliant too with each rice or noodles item made to good taste. The best part of the meal would perhaps be the hot chocolate rolls which are like chocholate filled spring rolls. They are so surprisingly tasty and fulfilling. Overall, the place does contribute to a memorable dining experience.
Jul 30, 2007
Myself and a couple of my colleagues decided to tuck into some good chineese food on a nice Saturday afternoon. Our destination, 'the buffet at Mainland China'.
We were welcomed to an ambience which was anything but Chinese, except for some Chinese painting at far corners of the wall.
We started off with some prawn crackers, which were nice and crunchy without any strong fishy flavour. the crackers were followed by hot chicken clear soup, which one may want to completely forget about. The whiff of the chicken was very strong. The chicken dimsum was tender and cooked to perfection. The very spicy pepper sauce is a perfect accompaniment. But make sure you don’t douse the dimsum in the sauce, as I said earlier, it is indeed very spicy.
A very refreshing mocktail is also served with the buffet. It is a blend of , which is infused with really delicate flavour of mint, lemon and a dash of honey. Tea lovers might also want to try some jasmine tea. However, for those of you, who like their tea sweet, be warned, the jasmine concoction has a very negligible amount of sugar.
The dimsum was followed by chicken wings brushed with some honey again, which gave it a very nice hot and sweet flavour. It would have tasted better had they been served straight out of the wok, piping hot.
Main course was an assortment of fish in oyster sauce, squid tossed with bell peppers, prawns in sichuan sauce, lamb cooked with cumin and some chicken in white sauce. Other than for the prawns which had very nice and subtle taste to it, the others were passable. I tucked in a good helping of the prawns. The chicken fried rice was not very appetizing, but the chicken noodle was good.
Desert was an assortment of seasonal fruits, fruit moose that had an overdose of vanilla essence, ice cream and sweetened flat noodles.
To sum up, the service is very courteous and the food is good.
Feb 18, 2007
this is a great place to have dinner...the ambience is wonderful and the food is good...the service is great...what more do you need?
the crispy corn starter is excellent and i have yet to taste better soya sauce.
the only problem is the size of the restaurant...it tends to get very noisy just at the time that you want to hae a quiet dinner.
i find the service here better than the service @ mumbai.