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Reviews of Sbarro

first reviewed by pratst3rkumar
  • nupurshankar nupurshankar
  • Cheat on the size of pizza 2012-02-13

    I had the exact same problem at this location. We ordered 6 slices of pizza out of which 5 of them were much smaller than they're supposed to be. I let the first few go but when the last two slices also turned out small, I kicked up a fuss and they tried to tell me that when they cut pizza, they don't pay attention and some come out small others big. But I really have my doubts -- what are the odds that 5 out of 6 slices will be small? They may be cutting extra slices for all you know and cheating us. I've lived in the US for 10 years and I don't think I ever got a slice smaller than what... read more
  • RESPONSE FROM MANAGEMENT

    Replied by: Jeanne Jabbour, on Apr 29, 2012 Flag this

    Business Owner
    Good evening!
    This is Jeanne - Director of White Planet Restaurants Pvt Ltd.
    We are the franchisee of Sbarro for Bangalore.
    First, I'd like to apologize for the bad experience that you had and for the late reply. I just came to know about this post, because this page on Burrp was not set up by us!

    We thank you for your feedback and apologize for the bad experience you've had. As a franchisee, we follow the US standards, but tweak some of the items to adapt to the local palate.

    In terms of the slice size, we currently make 17" inch pies that are cut into 8 pieces....read more
  • fsm1612 fsm1612
  • Want to have some more ! 2012-01-23

    We hit the food court while the recent shopping experience at Phoenix Market city. Tried the Chicken Stuffed Pizza and loved it ! Great idea on serving a single large slice. The menu looks quite impressive with Lasagna and stromboli. Will go again for some more bites.
  • RESPONSE FROM MANAGEMENT

    Replied by: Jeanne Jabbour, on Apr 29, 2012 Flag this

    Business Owner
    Thank you for your feedback and for taking the time to share with us your experience,
    We are glad that you loved the food and as a token of appreciation for taking the time and writing to us, we'd like to offer you a free garlic bread and a Soft drink on your next purchase,
    kindly email us your postal address on Talk2Us@white-Planet.in so we can mail you the coupon.

    Kind regards
    Jeanne
  • pratst3rkumar pratst3rkumar
  • Not great... 2012-01-20

    Tried the stuffed pizza slice combo here. Pizza itself is in no way superior to the already existing competitors who'll deliver it to you for a lower price. I was irked by the fact that they passed off smallest piece from the pizza, which was around 3 inches smaller/farther away from the base of the triangular box (All slices are usually exactly the same size as the standard triangular serving size box). Roasted potatoes were not even warm and are perpetually kept in the open near the cash till which is unhygienic (due to possible spittle from the people around). Service seemed inattentive - had... read more
  • RESPONSE FROM MANAGEMENT

    Replied by: Jeanne Jabbour, on Apr 29, 2012 Flag this

    Business Owner
    Good evening!

    This is Jeanne - Director of White Planet Restaurants Pvt Ltd.
    We are the franchisee of Sbarro for Bangalore.

    First and foremost, I'd like to apologize for the bad experience that you had and for the late reply. I just came to know about this post, because this page on Burrp was not set up by us!

    We thank you for your feedback and apologize for the stuffed pizza not being up to the mark. As a franchisee, we follow the US standards, but tweak some of the items to adapt to the local palate.

    In terms of the slice size, we currently make 17" inch...read more

    Replied by: pratst3rkumar, on May 13, 2012 Flag this

    pratst3rkumar
    All right,
    I'd be glad to see more of the expanded menu of sbarro's being introduced at this store here...

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