Punjabi Times : opposite Shopper Stop (bannerghatta road)
I was there last Saturday. This was my second visit. First visit was October 2010 on a sunday. 15 minutes waiting before we could get the seats.
Visited 1 : after ordering the food came after 45 minutes, after asking 3 times about the status.
meal was good.
Second visit last week November 22, 2011. It was a dinner, no waiting.
order for kalmi kebabs. were delicious.
Then order for chicken handi. (too much salt) Gravy looked and tasted exactly like mutton rogan josh.
malai kababs.
i asked for sweet lassi, and ask them to make it watery. Usually every north indian restuarant in bangalore serves sweet curd in the name of lassi. And to my surprise, waiter said NO. CANT DO THAT.
i also asked for 5 Phulkas (Tawa Roti) , so each serving has 3 rotis. i didn't know.
I asked for 5, waiter said NO cant do that, either 3 or 6. I said i will pay for 6 give me 5. Same Answer NO sir, as if he was not even listening to me. (sounds stupid, i felt stupid.)
then i has to go for tandoori roti.
I asked for the lassi again, he said sir they are pre made.
i said, is this the flexibility you have, reply sir i will check and get back to you.
Then he got me worse sweet lassi of my life. Not even cold. I had to ask for ice separately and tasted like stale.
We ordered icecream, serving time 17 minutes. I dont understand for something which u need to get from refrigerator... not even served in plate as it was matka kulfi and came with small matka and spoon. Why the hell 17 minutes.
Well this attitude of Saying NO and not listening to customer et all, even if u ask for a slight change as simple as lemon wedges.... they react like i have asked for this guy's salary.(same experience with Oye amritsar Meenakshi mall)
With average food, bad service my over all experience is less than average after 2 visits.
Sachin489
