Loaded with expectations, we landed at this outlet of MC.
The decor is Chinese and price expensive ... the food, well does taste yummy !
What i liked here was the soothing chinese tea,lemon coriander soup and the tasty crispy chilli corn.
What went wrong ?? The side dish we ordered (Exotic veg in chilli basil sauce) - we had requested the waiter to specifically knock off the mushrooms but the food arrived loaded with them ! It was truly irritating for such blunder to happen in an expensive fine dine restaurant. Well, they did replace the food and as a compliment gave us some honey glazed noodles dessert free.
While the dessert was yummy, the experience of having the dish messed up wasnt a pleasant one !
Buck Up MC !!
On a side note, the waiters/staff are kid-friendly :-)
sashni
Replied by: Speciality Restaurant, Guest Relations, on Dec 21, 2011 Flag this
At the onset please accept our apologies for the experience you had at Mainland China. We try to give our patrons the best in food and service but I do agree that we faltered in this case.
It has always been our earnest endeavor to provide the finest in cuisine and hospitality to our discerning guests and regret we haven’t been able to measure up to your expectations.
May I request you to please share your contact details on neena@speciality.co.in so that we can have a word with you.
Regards,
Neena.