It is worth appreciating that you took time to write so much of details about this place, but i would deny with few things:
I visited there thrice and also chatted with the MD, the kind of efforts he is doing to make it an experience for people is worth commending, still there would be complains but when i talked to them, i came to know they take recommendations seriously and if someone is trying to do something good for the society & humanity for that matter, we need to support their efforts.
My Recommendations: if you are not happy with the food, suggest them and try the place one another time. DO Not just comment on the blog like this.
I feel it should be our basic duty to support good ventures like this. When it comes to food, i felt it is fairly good.
- Sonal.