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Category:
Restaurants in Bangalore , Banquet Halls in Bangalore
- 41114034, 41215709
- #32 Krishna Nagar Industrial Layout, Behind SKC Mall, Hosur Road, Koramangala , Bangalore
- Landmark: Near Forum Mall
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- Timings:12:00 PM to 11:30 PM
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Food Type:Mexican, Italian
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Price:Moderate [View Menu Card]
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Ambiance:Fine Dining, Open Air as well as Indoor AC seating
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Payment Methods:Visa, Master, Cash, Credit cards accepted
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Features:Business Dining, Large Group Friendly
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Meal Type:Lunch, Dinner
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Seating Capacity:150
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Tags:
Quick Facts
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Home delivery -
Pure vegetarian
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Kid friendly
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Valet parking
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Air conditioned
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Serves alcohol
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Live music
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Bar area
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Rooftop
Yes Open Air as well as Indoor AC seating -
Take Away
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Additional Information
More Details
Little Italy Reviews | Little Italy Photos | Little Italy Menu | Little Italy Events | Little Italy Maps & Directions-
matrixguy
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Decent Lunch Buffet 2011-12-29
Went out for lunch buffet on 29-Dec. The Buffet is decent for the price. Soup and starters are served at the table along with an non-alcoholic drink/fresh juice. Onion Rings were ok. too much chat masala on them. The Garlic bread and cheese balls were good.
For the main course, the live pasta counter serves out some decent dishes. There is 3 verities of pizzas avlbl as well. The thin base pizza is very good. Light and fulfilling.
The deserts are passable. Ice cream, brownie and fruits. There was a cup of cheesecake which I am not sure was cheese cake.
there were a couple of Salad... read more
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capridh
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Living up to the expectation 2011-12-29
Went to this nice and cozy place on Tuesday for a dinner to celebrate my birthday. Starters were bang for money. Bread was soft, cheese was delicious. Loved everything we ordered. My wife loved the thin crust pizza so much that she wanted to have it next day too. Very unlike her as she is not a fan of thin crust. We ordered for a mocktail "chiller" which was again nice, mix of grape juice, lime and mint. Had to drive back so no liquor or cocktaiils. Pasta in white sauce was nice and heavy. Only salad was a little off the mark due to too much lettuce and less of other things. All in all a good exper... read more -
RESPONSE FROM MANAGEMENT
Replied by: Team Little Italy, Koramangala, on Dec 29, 2011 Flag this
Dear Capridh,
Thanks for sharing your feedback on the food and that we were able to live up to your expectations and make your birthday special.
We look forward to your visits and thus more opportunities to dish out our varied fare.
warm regards
Aniruddha
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nimesh.mathur1
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Good Food...Okay Service 2011-12-27
Food is good!
Rates can come down by 20% on almost all the dishes...!
Its not exactly value for money :)
Waiters could be more informed though (they should be trained on Italian food) : Their responses on asking for suggestions can irritate you thinking 'why i even bothered asking' ! -
RESPONSE FROM MANAGEMENT
Replied by: Team Little Italy, Koramangala, on Dec 27, 2011 Flag this
Hi Nimesh,
Greetings and thanks for writing in. Thanks for the feedback on the food and service. Will definitely work on the service feedback and hope to give you a much improved service experience on your next visit
warm regards
Aniruddha
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obviously
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Pathetic service. Passable food. 2011-12-18
Ruined my weekend lunch with family.
1. Waiters barely spoke English
2. Forgot to put in orders for two main dishes and a drink
3. Didn't have the courtesy to apologize or make amends
4. Wait staff were barely around and impossible to beckon
5. Didn't check in midway through the meal to check if everything was ok
6. Didn't refill water or bring out a new bottle
7. Didn't offer or remind us of a dessert menu towards the end of the meal
Food itself was passable. lasagna was the only saving grace. Corn fritters had goddamn chart masala. Yuck. Pizza... read more -
RESPONSE FROM MANAGEMENT
Replied by: Team Little Italy, Koramangala, on Dec 19, 2011 Flag this
Greetings Dear Friend,
While I know that my words and apologies may not help roll back the unpleasant experience you had yesterday, I can only request you to accept my personal apologies for the same. While the intent was not at all to ruin your weekend time with family, but inadvertently if it has been so, then I deeply regret this. I personally feel very bad because this caused a lot of discomfort and inconvenience to you and your family and marred your family outing. In this incident, we seem to have deviated from our team’s goal of giving our guests a good overall experience with...read moreReplied by: obviously, on Dec 24, 2011 Flag this
I appreciate your response and understand my original comments have been edited too. May I suggest that this is really about the basics. Especially when you cater to a well informed customer base that has normal expectations. Not exaggerated expectations of someone to wait on them hand and foot.
The top restaurants in the world are known for their service more than just the quality of the food or ambience. You might want to watch shows like Restaurant Impossible or Hells Kitchen to see why restaurants tend to fail.
Aspects live pasta station might be innovative for some, and...read moreRESPONSE FROM MANAGEMENTReplied by: Team Little Italy, Koramangala, on Dec 25, 2011 Flag this
Greetings Again,
As I said earlier too this is indeed about basics and I too consider the service aspects to be more of a hygiene factor, hence expect the same to be taken care of by default. So no two second thoughts about the same.
In fact reading through your comments, i am yet to digest that our boys could go so wrong [seems as if it was indeed a bad day for you as well as us, no matter what we did ;-( ]. Goes to show that we are indeed human after all. Again as I mentioned earlier, we dont take such kind of guest feedback lightly, even a rare occurrence such as this, and...read moreReplied by: obviously, on Dec 25, 2011 Flag this
I am glad that you have taken this feedback to heart and will address these issues. While this might be a statistical outlier for the establishment, for someone that was looking forward to a good afternoon, it was a series of small missteps that culminated in a forgettable afternoon. I rarely write online reviews and took the time to pass along my observations and ideas only because I've heard about the promoters behind this franchise and their dedication to this restaurant. Few might care to thread these and paint you a complete picture. And no, it definitely wasnt a bad day coming into Little...read moreRESPONSE FROM MANAGEMENTReplied by: Team Little Italy, Koramangala, on Dec 27, 2011 Flag this
Thanks for your ideas as well as your wishes. Hoping to have some one-on-ones with you in future if possible. Am sure they will be as informative and engaging as the online threads.
Would love to meet up at the resto in person.
Warm regards
Aniruddha
Replied by: Team Little Italy, Koramangala, on Dec 29, 2011 Flag this
Many thanks for the feedback and I appreciate your detailed observations on the buffet. Am glad that some aspects have gone down very well with you, and the others are definitely pointers to us for improvement. Let me assure you that we are not content in serving to our guests just "decent food", so we are indeed going to work hard to convert this feedback to "excellent food". Most importantly as noted by you and others, quickly rework on the service training and communication aspects of some of our newly recruited junior staff, thereby giving a consistent and far superlat...read more
Replied by: matrixguy, on Jan 01, 2012 Flag this