Went out for lunch buffet on 29-Dec. The Buffet is decent for the price. Soup and starters are served at the table along with an non-alcoholic drink/fresh juice. Onion Rings were ok. too much chat masala on them. The Garlic bread and cheese balls were good.
For the main course, the live pasta counter serves out some decent dishes. There is 3 verities of pizzas avlbl as well. The thin base pizza is very good. Light and fulfilling.
The deserts are passable. Ice cream, brownie and fruits. There was a cup of cheesecake which I am not sure was cheese cake.
there were a couple of Salads also on the buffet, but I would have prefered a green salad instead of a pasta salad.
Like the other reviewers noted below, service leaves a lot to be desired. The waiters seem all disjointed. They have a glazed look on their face when you ask them something. They cannot pronounce the Italian dishes, cannot suggest wines .. my opinion is they lack training. Language skills are also quite bad.
matrixguy
Replied by: Team Little Italy, Koramangala, on Dec 29, 2011 Flag this
Many thanks for the feedback and I appreciate your detailed observations on the buffet. Am glad that some aspects have gone down very well with you, and the others are definitely pointers to us for improvement. Let me assure you that we are not content in serving to our guests just "decent food", so we are indeed going to work hard to convert this feedback to "excellent food". Most importantly as noted by you and others, quickly rework on the service training and communication aspects of some of our newly recruited junior staff, thereby giving a consistent and far superlative service experience to all our guests. In short our team shall work even more harder to take the service to greater levels; way beyond the levels of service that we have been known for all these years.
I thank you again for sharing your feedback and look forward to giving you an improved experience on your next visit.
warm regards
Aniruddha
warm regards
Aniruddha
I thank you again for your feedback and hope to better your next experience
Replied by: matrixguy, on Jan 01, 2012 Flag this