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Reviews of Kaati Zone

first reviewed by ananyabg
  • ccsCoder ccsCoder
  • Worst Possible Food EVER ! Aug 05, 2013

    I had ordered a Bhuna Chicken roll, and I was suggested that If I wish, I can go for a "Jumbo" option.
    I was famished, and hence I went for it. I stared in disbelief at their interpretation of the word "jumbo", as the roll was a very normal size.
    Regardless, I dug in. The taste was Okay, nothing that would even remotely justify the 120 odd rupees I paid for that roll. Believe me when I say, if you order "Bhuna Chicken" you will get ONLY bhuna chicken in the roll, no onions, no salad style fillings that are essential to a good roll.
    After this experience, I vowed never to go to
    ... read more

  • himanav himanav
  • Review for their stall at an event Feb 16, 2011

    Kaati zone recently held a stall at a school event in marathahalli. This review is only for that stall.

    The food they served was pathetic. The billing was wrong, and got the wrong item. The chicken in chicken roll was missing.

    Presumably, they had put a stall for advertisement and reaching out to people and not to make money. If this was the idea, then I can say they failed miserably. And this is coming from a person who loves their rolls (See my review of indiranagar branch).

    Overall I would say, If you cannot manage stalls or the rush, Don't go there.

  • RESPONSE FROM MANAGEMENT

    Replied by: Vijaydeep Nadkarni, on Feb 17, 2011 Flag this

    Business Owner
    Dear Himanav,
    I am sorry that you did not enjoy the kaati rolls.

    According to our arrangement with the school in Marathahalli, the billing was done by the school, not by Kaati Zone and therefore the person who took your order and handed you the bill was from the school.

    We did have one customer at the event who got a vegetarian roll instead of a chicken roll. (I am not sure if this was you.) The customer informed us and we replaced the roll immediately. At events such as this one, we deal with higher volumes than usual and at such times human error is possible. Again, I apolog...read more

    Replied by: himanav, on Feb 17, 2011 Flag this

    himanav
    Good to see you responding. Mix up of veg and non-veg rolls did not happen with me.

    You have mentioned that school was handling the ordering etc, but it was your establishment's name that was on the board. And as far as I am concerned, you take both the credit and the complaints for what happens in the stall.

    The chicken roll that I had ordered was just tasteless, and had practically no chicken. From what I saw, I think you probably ran low on chicken and substituted it fillers.
  • kishmax kishmax
  • On-time delivery ! Dec 03, 2010

    I work in electronic city. I ordered some kaatis in bulk for a team party once. The service was very good and they delivered the Kaatis on time. Most of my teammates liked the kaatis as well.
    But we felt the Kaatis are slightly over-priced.

  • ananyabg ananyabg
  • Good Follow-up ! Jul 14, 2009

    Hi,

    This is in regard to my earlier review on Kaati Zone.

    After looking into my review the concerned people from Kaati Zone had called up to address my complain.

    They were apologetic and has also ensured that in future they would be careful with the quality of food.

    I am happy to know that there are still some places where they consider addressing the problems from the customers and try to retain them as well.

    So I appreciate the follow-up that Kaati Zone has taken.

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