Kaati zone recently held a stall at a school event in marathahalli. This review is only for that stall.
The food they served was pathetic. The billing was wrong, and got the wrong item. The chicken in chicken roll was missing.
Presumably, they had put a stall for advertisement and reaching out to people and not to make money. If this was the idea, then I can say they failed miserably. And this is coming from a person who loves their rolls (See my review of indiranagar branch).
Overall I would say, If you cannot manage stalls or the rush, Don't go there.
himanav
kishmax
Replied by: Vijaydeep Nadkarni, on Feb 17, 2011 Flag this
I am sorry that you did not enjoy the kaati rolls.
According to our arrangement with the school in Marathahalli, the billing was done by the school, not by Kaati Zone and therefore the person who took your order and handed you the bill was from the school.
We did have one customer at the event who got a vegetarian roll instead of a chicken roll. (I am not sure if this was you.) The customer informed us and we replaced the roll immediately. At events such as this one, we deal with higher volumes than usual and at such times human error is possible. Again, I apolog...read more
Replied by: himanav, on Feb 17, 2011 Flag this
You have mentioned that school was handling the ordering etc, but it was your establishment's name that was on the board. And as far as I am concerned, you take both the credit and the complaints for what happens in the stall.
The chicken roll that I had ordered was just tasteless, and had practically no chicken. From what I saw, I think you probably ran low on chicken and substituted it fillers.