We went to the CEX store in Phoenix mall last week to inquire about the cash they would offer to buy our used phones. As they quoted a decent price for buy back, we decided to go back yesterday to sell our phones. When we actually went to the store, the sales personnel refused to buy the phone and give us cash saying that they do not have cash in the store and we have the option of exchange ONLY. Even if we
consider exchange, the used phones in the store were priced much higher than the MRP price!!!
The store seems very phony and the sales staff are extremely rude and arrogant.