Didn't try the spa. However I got my hair permanently straightened here and regretted the decision terribly! I lost a bunch of my hair! This wasn't the first time I was getting it straightened however I have never experienced something like this. What was also appalling was the attitude of the mother-son duo running this place. They were oh so sweet when I went for the straightening and their attitude completely changed after I complained about the shoddy job of straightening. The son even told me to go ahead and file a complaint, nothing is going to happen!