Listed as...
Nearby Places
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- Restaurant
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- Fun Food
- Fast food, Shop
Rated: Poor
based on 3 reviews
Sweet Chariot Cafe
South Hall, 4th Block, Opposite Jayanagar Police Station, Jayanagar, Bangalore
41210302
| Locality | Jayanagar |
|---|---|
| Place Type | Bakery, Cafe |
| Food Type | Cakes, Fastfood |
| Price |
  Moderate
|
- Additional Information
-
Credit cards accepted
- Tags
- pastry cake sandwiches jayanagar
- Write a Review
-
first reviewed by Meenakshi
- User Reviews (3)
Aug 08, 2007
Decent pastries ... terrible customer service
I like some of their pasteries ... black forest cake, chocolate mousse cake etc. However, they hire total idiots in this place who have no notion of "customer service". You could wait there for 10 hours or more in that place standing right in their face and not once will they ask you "may I help you". Maybe they will look at you but unless you explicitly fight for their attention and call out to them, you are as good as invisible. They could care less who came in before whom and who should get their attention.
Of course, the customers who visit this place have sadly learned that is the only way to get their attention and hence have to behave just as badly (queue? What;s a queue? Typical Indian ghetto-ism at its best). The problem is that it makes everyone feels degraded for having to stoop so low at the level of their staff.
Aaaarrrggghh.... just thinking about them makes me want to inflict the chinese water torture treatment on them. Some times I wish I had the money to buy this place. Even a chimpanzee can run this place more gracefully. The only reason I give them 2 stars is for their decently priced pasteries.
Jul 06, 2007
The worse customer service ever !!
Have you ever walked into a cafe, where talking and making a little noise when in a group is not permissible and acceptable??
Have you ever walked into a cafe,, where after having a cup of coffee you aren’t allowed to sit and relax despite the fact there is none waiting for your seat??
Have you ever walked into a cafe,, where you can't park your vehicle and take a stroll after you are through with the snacks?
Well Welcome aboard, presenting you Jaynagar sweet chariot cafe, who have no clue as to how a customer should be treated. This franchise seriously ought to put a series of sign boards with a list of things-to-do and not-do so the customer knows what they are getting into....
The food served, the pastries everything is simply mouth watering and delicious but the way the café is run , the invisible rules that are being set , and the worse of all the way the Customer is treated there is simply PATHETIC!!
If at all you want to have a good time with friends, Take my Advice, Please don't bother sitting there... You want pastries take it and find a peaceful place where FUN is allowed...
Sweet chariot is the WORSE cafe I have ever visited...........
Rating 2/5 and 2 only because of the pastries served there...
Jan 22, 2007
Terrible customer service
Is it so difficult to be polite to your customers?
I went to this place - bought some chocolate truffles - which I am going to grudgingly grant - were yummy. But almost ended up having my head bitten off - since I had the audacity to ask them for their address and phone number. The lady at the desk tells me- sorry - no use getting our number since we do not do any transactions by phone. She did not give me their address either. When I persisted, the man who was at the billing section - gave me a discarded bill which had the address and phone number.
Granted they were busy and they are pretty well know in this area - but is'nt it time to brush up on some customer etiquette.
I am giving them 4 stars - 4 stars for their decor (they are located in a lovely bungalow - with a terracotta jewellery store attached) and 3 for their food - and am subtracting 3 stars for their terrible attitude.