Roomali with a View

Aug 31, 2008

dont go if you dont want to be hungry

First of all, Giving a rating of 1- Awful also seems to be doing favor to the restaurant.
I went to thier recently opened restaurant at Marathalli.
We had booked our table but when we reached there we were told there is no booking for us.However, a table was arranged in 10 min.After being seated it took half an hours and repeated request to get the water served at the table.We were a group of 16 people so a bit of delay is understandable but what the kind of service we got there is pure carelessness towards customer.We opted for buffet but when we went to the buffet platter to server ourself we were shocked.The quantity present was not sufficient for out group.It didn't help either that the buffet didn't look appealing and tasted even worse.Only one platter of roomali roti's were served for our group of 16 people! Needless to say it was soon over even before everybody could have a single piece of it. We asked for more and it took 20 minutes to arrive.Even then the rotis tasted like it was made from 3-4 days old dough.We were in for more shock. When we went for second serving, half of the items were finished completely.We had to contend ourself with rice.
The waiters and managers were evading us all through out and we had to call them to get water, get it refilled, get fork & spoon( we were not provided one in the beginning) etc.Also, the 'jal jeera' that is provided in the beginning was not served as it was over.
Only saviour of the evening was the sweet dish (rice pudding).
All of us had the leave the place hungry.
We had been to their restaurant in Indiranagar and expected the same level of service & quality of food here but it turned out to be very bad experience.
Dont go to this place if the least that you expect from a restaurant is 'filled stomach' and decent amount of service.

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