We booked a table at Shiro without a glitch, they called us to confirm and we were excited to have our good night out at the place. We arrived at the time of our booking to be greeted by a nice lady who asked us for our name and time of reservation....screeeeeechhh comes the nicety to a grinding halt! The General manager (Dhiren, whose name we heard later) came out of nowhere with a volley of questions about our booking and made sure he asked them aloud and without a touch of panache! After a long series of questions with every one his staff who handles reservations to make the most important decision of whether to let us in or not, he then gives his consent!
We thought let us not let this ruin our evening, so we went in and sat down...But I guess we and the General manager had a karmic bond to share that evening - he just wouldn't stop hovering around our table discussing everything from what someone wanted for their drinks to where he could find places for the newly arriving guests! I guess in most restaurants the staff does this at a tonal volume which does not announce to the whole world details of the job you do!
So feedback - one, it only requires you to ask the names of your guests to confirm reservation, no need to mount an investigation about it and while at it a little politeness would be good. Two - we know you need to talk a lot during your job, but please do so away from the tables at which people are having their food, I am almost sure none of us have an interest in your guest handling techniques!
The food was great and the service was super cool......So all in all I'll be back again and hopefully have a better time :-)